Privacy Policy

Breezy Returns attaches great importance to the meticulous processing of personal data. Indeed, this is why we carefully process and secure these data. We satisfy personal data requirements set by the Netherlands Personal Data Protection Act. In this privacy statement, we explain which personal data we gather and use and to which end we use them for. We also let you know how to make corrections or how to object to the way your data is being processed.

The use of personal data

We process the following data:

All of the personal data that you provide to Breezy Returns, for example when sending an email or other kind of message to Breezy Returns, logging onto the portal, or filling in a web form. This entails data such as initials, name, address, telephone numbers, email addresses, gender, date of birth, identification, payment details, user names, or any other data that you provide. Of course, you are not obliged to provide your personal data, although this may have consequences for the execution of our services.

When you visit our website, we save data such as your computer’s IP address, the pages you visited, the type of browser, and the date and the length of your visit. For more information about this, please consult our cookie policy.

Aim of data processing

We process personal data for various aims, such as:

  • To implement the agreement that you have entered into with us.
  • To disseminate the information that you requested.
  • To carry out marketing activities, such as adapting the website or sending a newsletter.
  • Improving our service.

We do not use automated decision-making.

Basis of processing

The following principles apply to the processing of your personal data:

  • You have given your permission for this.
  • Processing personal data is necessary for the performance of the agreement.
  • Should comply with our legal obligations.
  • Necessary for the representation of a legitimate interest. In doing so, we always weigh up the interests of all parties involved. Interests can be: prevent unlawful behavior, fulfill duties of care or litigate.

Storage period

Our basic principle is that we do not keep your personal data longer than necessary for the purpose for which they were collected and processed. In doing so, we also take into account legal deadlines, if applicable.

Disclosure to third parties

We need the data that we collect to achieve the above-mentioned goals. We only make these data available to third parties if it is necessary to carry out the goals mentioned above. These data are only disseminated within the EU.


We handle your data with extreme care. Breezy Returns is constantly taking measures to secure your data against loss or any other form of unlawful processing.

The right to access, correction and remove personal data

You are entitled to an overview of the personal data that Breezy Returns processes. Breezy Returns will send you that information within four weeks of your request. If there are errors in the overview of our personal data provided by Breezy Returns, then you may ask us to change or delete the data. In the contact details section, you can find how to reach us.


What are cookies?

Cookies are small files that remember and store your preferences on your computer while you surf.


What do cookies do?

Cookies have two functions. In the first place, they help you to surf by remembering login names, passwords, and preferences – such as your language setting. There are also cookies that register the websites that you visit in order to gauge your interests. Advertisers and website operators can use this information to place advertisements that may interest you on websites. Moreover, cookies can prevent you from seeing the same ad over and over again.


Switch cookies on/off

If you do not want cookies to be saved on your computer, then you can prevent that from happening. If you have several computers or use multiple browsers, then you have to disable the cookies on each computer and/or browser individually.


What happens if I disable the cookies?

Thanks to advertising you can visit most websites for free. And thanks to cookies, advertisements are increasingly geared to your interests. If you disable the cookies, then you will still receive advertising, but it will no longer be geared to your surf behavior. If you switch off the cookies that remember your preferences, then you will have to keep re-entering our settings, such as your password and login name.

  • Settings will no longer be remembered
  • Login details will no longer be saved so that you have to re-enter them each time
  • You will no longer be able to immediately share information through social media
  • You will keep seeing advertisements, but they won’t be tailored to your interests anymore

If you’re having trouble figuring it out, consult your browser’s help function or read the instructions below.

Chrome For information on adjusting the Chrome browser, click on the link below:

Internet Explorer For information on adjusting the Internet Explorer browser, click here:

Firefox For information on adjusting the Firefox browser, click on this link:

Safari And for information on adjusting the Safari browser, click on the link below:


Contact details

If you have any questions about the use of your personal details and our cookies, please contact us. Our contact details are as follows:

Breezy Returns (part of BuyBay b.v.)

Tt. Vasumweg 58, 1033 SC Amsterdam

+31 (0) 20 225 1850

BTW NL853529334B01

KVK 59498862


Changes to this privacy and cookie policy

We reserve the right to change this privacy policy. Changes will be published on this web page.


Report complaint to AP

Do you disagree with how Breezy Returns handles your personal data? And aren’t able to find a solution with us? Then you can report a privacy complaint to the Personal Data Authority (AP).